Frequently asked question about VOLTBAR

Product information

How much is voltbar ?

Retail price is RM40.

What are the Top 5 best selling flavors?

Cappuccino Coffee, Aloe Vera Grape, Strawberry Ice Cream, Raybina, and Mixfruit.

How many flavors do voltbar have?

We have 4 series, creamy series, ice cream series, fruity series, and drink series in total we have 24 lineups of flavors.

Who has reviewed voltbar?

We have a few influencers that review our product such as Adrian Lo Dejavu, Fatinameyraoffical know as Faanms, Yeop hashim.

Where can I get the wholesale price?

Pm us on WhatsApp to get a quotation or wholesale inquiries.

Where can I buy Voltbar?

You can get at any vape shop nearby or you can check our list of  Authorised Resellers
or buy at our Official Website www.thevoltbar.com

Shipping and receiving

 

Which courier service are we using?

West Malaysia - J&T 
East Malaysia -Pos Laju 

Overseas Country customers may contact us on WhatsApp for shipping inquiries.

What should I do if I received a damaged or wrong product?

You may contact our Customer service and we will instruct you what's the next step you shall do.

 

 

Warranty and Maintenance

How to use voltbar ?

You need to take out the sticker at the bottom of voltbar that block the airflow, after that you can open the tip cap and you can start vaping.

How long do I need to charge Voltbar?

You need to charge around 20 to 30 minutes.

How to know my voltbar is fully charged ?

The bottom led light will turn off when it's fully charged.

Types of defective product liability claim

We only accept factory defected units only, such as
1) Not firing 
2) Unable to charge 
3) Auto firing 

Warranty claim processes

1) Contact our customer service line through Whatsapp  at +6019-6901540

2) Fill in the warranty claim form 

3) You need to return the faulty units to us, and processed through technical department.

4) Warranty assessors may review claims for accuracy. 

5) Claim is either approved or rejected 

6) If approved, we will replace a new unit for you.

Payment

What type of payment do we accept?

We accept Online banking and credit cards through Toyyibpay payment gateway..

Can use Cash on delivery (cod)?

We're so sorry we don't provide COD service.

Frequently asked question about VOLTBAR

PRODUCT INFORMATION

How much is voltbar ?

Retail price is RM40.

How much is voltbar switch ?

Retail price is RM45.

What are the Top 5 best-selling flavors?

Raybina, Strawberry Ice Cream, Cappuccino Coffee, Aloe Vera Grape, and Mix fruit.

What are the Top 5 best-selling flavors for voltbar switch?

Grape bubblegum, Strawberry blackcurrant, Watermelon bubblegum, Sour bubblegum, Double grape.

How many flavors do voltbar have?

We have 4 series, creamy series, ice cream series, fruity series, and drink series in total we have 24 lineups of flavors.

How many flavors do voltbar Switch have?

We have 7 series, creamy series, ice cream series, fruity series, bubblegum series, yacult series, slush series, and drink series in total we have 60 lineups of flavors.

Who has reviewed voltbar?

We have a few influencers that review our product such as Adrian Lo Dejavu, Fatinameyraoffical know as Faanms, Yeop hashim.

Where can I get the wholesale price?

Pm us on WhatsApp to get a quotation or wholesale inquiries.

Where can I buy Voltbar?

You can get at any vape shop nearby or you can check our list of  Authorised Resellers or buy at our Official Website www.thevoltbar.com

SHIPPING

Which courier service are we using?

West Malaysia - J&T 
East Malaysia -Pos Laju 

Overseas Country customers may contact us on WhatsApp for shipping inquiries.

What should I do if I received a damaged or wrong product?

You may contact our Customer service and we will instruct you what's the next step you shall do.

 

 

WARRANTY & MAINTENANCE

How to use voltbar ?

You need to take out the sticker at the bottom of voltbar that block the airflow, after that you can open the tip cap and you can start vaping.

How long do I need to charge Voltbar?

You need to charge around 20 to 30 minutes.

How to know my voltbar is fully charged ?

The bottom led light will turn off when it's fully charged.

Types of defective product liability claim

We only accept factory defected units only, such as
1) Not firing 
2) Unable to charge 
3) Auto firing 

Warranty claim processes

1) Contact our customer service line through Whatsapp  at +6019-6901540

2) Fill in the warranty claim form 

3) You need to return the faulty units to us, and processed through technical department.

4) Warranty assessors may review claims for accuracy. 

5) Claim is either approved or rejected 

6) If approved, we will replace a new unit for you.

PAYMENT

What type of payment do we accept?

We accept Online banking and credit cards through Toyyibpay payment gateway..

Can use Cash on delivery (cod)?

We're so sorry we don't provide COD service at the moment.

Product information

Types of defective product liability claim

We only accept factory defected units only, such as
1) Not firing 
2) Unable to charge 
3) Auto firing 

warranty claim processes

1) Contact our customer service line through Whatsapp  at +6019-6901540

2) Fill in the warranty claim form 

3) You need to return the faulty units to us, and processed through technical department.

4) Warranty assessors may review claims for accuracy. 

5) Claim is either approved or rejected 

6) If approved, we will replace a new unit for you.

What should I do if I received a damaged or wrong product?

You may contact our Customer service and we will instruct you what's the next step you shall do.

payment

Types of defective product liability claim

We only accept factory defected units only, such as
1) Not firing 
2) Unable to charge 
3) Auto firing 

warranty claim processes

1) Contact our customer service line through Whatsapp  at +6019-6901540

2) Fill in the warranty claim form 

3) You need to return the faulty units to us, and processed through technical department.

4) Warranty assessors may review claims for accuracy. 

5) Claim is either approved or rejected 

6) If approved, we will replace a new unit for you.

What should I do if I received a damaged or wrong product?

You may contact our Customer service and we will instruct you what's the next step you shall do.

Warranty

Types of defective product liability claim

We only accept factory defected units only, such as
1) Not firing 
2) Unable to charge 
3) Auto firing 

warranty claim processes

1) Contact our customer service line through Whatsapp  at +6019-6901540

2) Fill in the warranty claim form 

3) You need to return the faulty units to us, and processed through technical department.

4) Warranty assessors may review claims for accuracy. 

5) Claim is either approved or rejected 

6) If approved, we will replace a new unit for you.

What should I do if I received a damaged or wrong product?

You may contact our Customer service and we will instruct you what's the next step you shall do.